Our products

Terms and Conditions of Sale

Our terms and conditions of sale exclude, in a general and total manner, the application of any other different conditions posed by the buyer. These conditions take precedence over any conditions that the buyer may state before, during, or after the conclusion of the sale, unless different conditions are expressly and in writing accepted by ourselves.

PRICES AND GENERALITIES: Due to the uncertainty of raw material prices, labor, and fluctuations that may occur between the day the order is placed and the day of its execution, our prices are non-binding and subject to change without prior notice. All our orders are executed under the conditions prevailing on the date of shipment of the goods, even for ongoing contracts. All orders are subject to our acceptance. Any commitment made by our agents or representatives is valid only after our written confirmation. All orders are firm and cannot be canceled by the buyer. Delivery times are given purely as an indication, without any commitment on our part. Delays cannot justify any claims for damages against us.

PAYMENT AND RECOVERY: All our invoices are payable either:

  • immediately (according to the invoicing date)
  • by bill of exchange at 30 days, presented for acceptance by us or by our bank, without discount, unless otherwise indicated on the front.

Expressly agreed and unless a postponement requested in time and granted by us, the failure to pay for our supplies on the due date will result in:

  • the immediate demand for payment of all sums due, regardless of the payment method provided for (by accepted or unaccepted bill of exchange)
  • the demand, as damages and penalty, of compensation equal to 15% of the sums due, in addition to interest calculated at the legal rate plus 50%, from the day following the deadline for payment until the day of final settlement, without any formal notice being necessary. Penalties payable at the same time as the balance of the debt. For a first transaction, shipments are made cash on delivery due to the time required to open an account.

TRANSPORT AND PACKAGING: Our goods travel at the risk and peril of our customers. In case of shortages, damages, or delays, our customers must refuse delivery or make reservations with the carrier within 3 days following the receipt of the goods.

FORCE MAJEURE: The occurrence of a force majeure event has the effect of suspending the performance of our contractual obligations. A force majeure event is any event beyond our control and hindering the normal operation at the stage of production or shipment of the products. Force majeure cases include total or partial strikes hindering the smooth running of our company or that of one of our suppliers, subcontractors, or carriers, as well as the interruption of transportation, the supply of energy, raw materials, or spare parts.

COMPLAINTS AND RETURNS: Any complaint, to be admissible, must be made within eight days following the receipt of our goods. Returns are only accepted if we have previously authorized them. They must be sent to us free of charge and must contain only goods in perfect new condition. The goods are credited to the buyer without the latter being able to demand cash refund. We only accept returns in exchange for other supplies. Parts manufactured on specifications or drawings are neither returned nor exchanged.

ACCEPTANCE OF SALES CONDITIONS: Any customer who places an order with our company or enters into an agreement with it implicitly accepts the above-mentioned conditions.

JURISDICTION: In case of dispute, the court of Annecy 74000 shall have sole jurisdiction.

19, Route de la Salle
ZAC des Romains Sud, Cran-Gevrier
74960 ANNECY - FRANCE
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